Great feedback about our #Quality #Improvement Toolkit from Oxford University Hospitals #NHS #engage #communicate

Earlier this year, Crackerjack was commissioned by Belinda Boulton (Director of Transformation for Oxford University Hospitals NHS Foundation Trust) to design and produce an on-line interactive service improvement guide for her organisation. The ‘Oxford Quality Improvement Toolkit’ brings together numerous quality improvement tools, templates and techniques into one simple to use practical guide that is […]

The important ART of conversation #communication #engagement

Have you ever had one of those conversations that doesn’t seem to go anywhere? You may have been talking for a long time with the other people involved in your conversation but feel like none of you are really understanding what the other is trying to say. Sound familiar? Whilst most of the time this lack […]

Helping the NHS transform using visual thinking #engage #communicate #NHS

In the news the NHS is never far from the headlines. ‘7 Day Working’, ‘Improving Quality’, ‘Focussing on Prevention’ and ‘Better Use of Technology’ are often mentioned and form key parts of the NHS 5 Year Forward View. This builds upon 15 years of improvement in the NHS and provides a broad consensus on what a […]

Team GB DRAW how they feel about their success at RIO 2016 #visualthinking

Congratulations to Team GB at the Rio Olympics!!! Here’s a great short video from BBC Sport in which they ask the Team GB stars to draw how they feel about their successes in Rio over the last couple of weeks. Click on the image below to view the video: Great to see visual thinking being […]

Great to see graphic recording integrated into CFE Ltd post-event communications! #visualthinking #communication

It’s great to see one of Crackerjack’s graphic recordings being integrated into the post-event communications following the Fulfilling Lives event I graphically recorded last month. Have a look here: To find out how graphic recording can add on-going value to your event, please contact us or visit

Graphic recording of Fulfilling Lives event #visualthinking #multipleneeds

Earlier this week I graphic recorded the Fulfilling Lives Conference for CFE Ltd (one of Crackerjack’s existing clients). The event focussed on bringing together stakeholders with an interest in multiple needs (individuals who are experiencing at least two of the following: homelessness, reoffending, substance misuse and mental ill health) to share learning and reflect on the […]