The important ART of conversation #communication #engagement

Have you ever had one of those conversations that doesn’t seem to go anywhere? You may have been talking for a long time with the other people involved in your conversation but feel like none of you are really understanding what the other is trying to say. Sound familiar? Whilst most of the time this lack […]

Helping the NHS transform using visual thinking #engage #communicate #NHS

In the news the NHS is never far from the headlines. ‘7 Day Working’, ‘Improving Quality’, ‘Focussing on Prevention’ and ‘Better Use of Technology’ are often mentioned and form key parts of the NHS 5 Year Forward View. This builds upon 15 years of improvement in the NHS and provides a broad consensus on what a […]