How It Works

A collaborative journey from question to action.

Stakeholder interviews, facilitated conversations and visual synthesis help your team make assumptions, relationships, dependencies and tensions visible.

Lonza SM Vision

1. Scope

Agree the strategic question, intended decisions, participants, boundaries and success criteria.

2. Discover

Gather perspectives through stakeholder interviews, existing material and focused enquiry.

3. Explore

Use facilitated conversations to surface assumptions, tensions, relationships and dependencies.

4. Model*

We build the visual model / rich picture together, combining your team’s perspectives and making connections visible. Early versions give people something tangible to discuss, challenge and learn from.

5. Align*

We test and refine both the visual model and the thinking behind it. Through double-loop learning, your team questions—and where needed changes—underlying assumptions, priorities and what success should mean, building shared understanding and commitment.

6. Activate

Adapt the model into the presentations, animation, engagement and decision tools needed to put it to work.

*Model and Align are connected learning loops. We return to the picture and its underlying assumptions as understanding develops, helping your team shape a direction they can move forward with together.

An infinity loop links stage 4, Model, with stage 5, Align, showing how teams refine the visual model and question the assumptions behind it before moving into action.
Model and Align are connected learning loops: refine the picture together, question the assumptions behind it, and carry the learning into action.

A strategic reference people can keep using.

The visual model / rich picture can support decisions, communication, engagement and change long after the facilitated conversations. Presentations, animation and other materials help put the model to work where they are useful.

You work directly with me from the first question to the final visual model.

Working together

Focused engagements typically start at around £10,000 + VAT. Broader engagements involving leadership alignment, connected models and activation support are scoped individually.