Category: Customer experience

  • Achieving your organisation’s Vision: Develop your Vision

    In this blog episode, I talk about how visualising your organisations Vision can improve communication, understanding and business performance.

    To discuss achieving your organisations vision in more detail, please do get in touch using the options below.

    Get in touch…

    Phone: +44 (0)115 6483381

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    Thank you for your response. ✨

  • Achieving your organisation’s Vision: A joined-up approach is vital!

    Having a Vision and then successfully achieving it requires a coordinated approach focusing on three key activities: Communicating, Enabling and Embedding. In this blog episode, I share my thoughts on the importance ensuring you have a joined-up approach to these key activities (and what can happen if you don’t!):

    To discuss achieving your organisations vision in more detail, please do get in touch using the options below.

    Get in touch…

    Phone: +44 (0)115 6483381

    ← Back

    Thank you for your response. ✨

  • Great afternoon facilitating an event for Travis Perkins PLC #communicate #engage

    Great afternoon facilitating an event for Travis Perkins PLC #communicate #engage

    TP 11th June 2018

    Really enjoyed designing and facilitating an event for Travis Perkins PLC yesterday. The outputs from the event will be used for a variety of purposes including helping me design a rich picture showing the benefits to internal and external customers of a new system being launched in the coming months.

    This has been a really collaborative piece of work so far and I’ve enjoyed working with my client to develop yesterdays session and plan for the next steps of our work together.

    To find out more about how we can help you with your events, please CONTACT US.

    John

    John Ashton
    Director

  • Great workshop design session with my @TP_plc client at @SaintsRugby ground #graphicfacilitation #engage

    Great workshop design session with my @TP_plc client at @SaintsRugby ground #graphicfacilitation #engage

    Great workshop design session with my @TP_plc (Travis Perkins) client in readiness for an event next month. We met at the @SaintsRugby ground in Northampton (the venue for the event) and worked together to create a visual and interactive session that will achieve my clients objectives during and after the event. Looking forward to facilitating the event! #graphicfacilitation #engage

  • Forming closer #strategic #partnerships using #visualthinking

    I’m currently designing a visual rich picture for a client to use with one of their own key customers. The rich picture is visualising my clients ideas about how their customer can increase sales in a specific category in their UK-wide store network.

    Here’s a quick work in progress peek at one very small section of the rich picture:

    Shopping 2

    What’s great from my perspective is that my client really wants to support their customer for both of their mutual benefits (i.e. increasing sales is good for both parties). They want to be a strategic partner and not just simply a ‘supplier’.

    And of course, investing in having a one page visual rich picture created to tell their story and share their ideas with their customer helps communicate their thinking so much more quickly and effectively than a report or multi-page powerpoint presentation.

    If you want to discuss how you can share your story with your customers, do contact us or visit www.crackerjackvisualthinking.com

  • AndPartnership ‘Leading in a Changing World’ Event #graphicrecording

    It was great to work with my friends at the AndPartnership last week at their annual free seminar. This years event explored the topic of ‘Leading in a Changing World’ and featured a number of guest speakers (including Andy Cope author of ‘The Art of Briliance‘). Here are the graphic recordings I produced live during the event:

    AndPartnership 16th Sept 2014 Morning Session

    AndPartnership 16th Sept 2014 Afternoon Session

  • Let Crackerjack create a engaging visual record of your next meeting or event…

    CIPD Centenary Event 1.1

    Graphic recording is the live real-time creation of a large visual record of a meeting or event (such as the graphic recording created by Crackerjack at the CIPD Annual 2013 Meeting shown above).

    The power of graphic recording is in the fact the brain recalls information more effectively when stimulated with a visual image than simply words or lists. Graphic recording acts as aide memoir for those who attended the event and a guide to the meeting for those that weren’t there.

    To find out more and arrange for Crackerjack to graphic record at your next meeting or event, please call John Ashton on 0775 282 6227 or contact us here.

  • For the latest news and ideas on #visualthinking read the new ‘Crackerjack Visual Thinking Daily’

    For ideas and inspiration about all things Visual Thinking, subscribe to the new free Crackerjack Visual Thinking Daily.

    CVT Daily

    To receive a daily alert when the Crackerjack Visual Thinking Daily is published, and for other updates from Crackerjack, follow us on Twitter at @JohnAshtonCPD.