What can Graphic Recording add to my meeting or event?

A graphic recording will tell the story of your meeting or event including themes, facts, memorable conversations and key images. Having a graphic recording created during your meeting or event allows: Facilitators/meeting leaders to: use the graphic recording to summarise progress during the meeting. use the graphic recording to summarise the meeting at the endContinue reading “What can Graphic Recording add to my meeting or event?”

Can you ‘see’ your customer?

Do people in your organisation really see how their job impacts on the experience of external customers (i.e. the people who buy your products and services)? Or are they so far removed from the front line that the external customer doesn’t figure in their thinking? Does this matter? If you think it does, using a visualContinue reading “Can you ‘see’ your customer?”