Crackerjack Visual Thinking

Tag: Improvement

  • Great feedback about our #Quality #Improvement Toolkit from Oxford University Hospitals #NHS #engage #communicate

    Earlier this year, Crackerjack was commissioned by Belinda Boulton (Director of Transformation for Oxford University Hospitals NHS Foundation Trust) to design and produce an on-line interactive service improvement guide for her organisation.

    The ‘Oxford Quality Improvement Toolkit’ brings together numerous quality improvement tools, templates and techniques into one simple to use practical guide that is accessible across all platforms and devices including laptops, tablets and smartphones.

    oxford-quality-improvement-toolkit-blog-image-01

    The toolkit is designed to support anyone (from front-line staff to senior management) who wants to make an improvement in their part of the organisation, whether that’s making a change to a single patient process through to managing a major change programme across a team or department.

    We were extremely pleased to receive the following feedback from Belinda on completion of the work:

    “We knew what service improvement information we wanted to convey. However, we weren’t sure about how to present that information in such a way as to engage our colleagues and enthuse them in relation to our service improvement goals. John Ashton from Crackerjack Visual Thinking listened to our ideas and explored with us the nature of our audience and what would give them an affinity with the ‘Toolkit’. John helped us to bring our ideas to life in the form of an interactive ‘Oxford Quality Improvement Toolkit’, an on-line guide which brings service improvement tools to life. The work was delivered to time frames and exceeded our expectations.  We are looking forward to working with John in the future on other projects.”

    To discuss how Crackerjack could help you in your work, please contact us, call +44(0)775 282 6227 or visit www.crackerjackvisualthinking.com

  • Helping the NHS transform using visual thinking #engage #communicate #NHS

    In the news the NHS is never far from the headlines. ‘7 Day Working’, ‘Improving Quality’, ‘Focussing on Prevention’ and ‘Better Use of Technology’ are often mentioned and form key parts of the NHS 5 Year Forward View. This builds upon 15 years of improvement in the NHS and provides a broad consensus on what a better future for the NHS should be.

    nhs-examples

    Over the last couple of years Crackerjack has been working with a number of NHS Foundation Trusts (Oxford Health Foundation Trust, Solent NHS Foundation Trust and Oxford University Hospitals NHS Foundation Trust) as they work on finding ways to implement the ideas and initiatives contained in the 5 Year Forward View. It’s pleasing to see that visual thinking approaches are playing a part in helping NHS Foundation Trusts in this important work. We’ve been involved in the following work to date:

    • Designing and developing an interactive on-line ‘Improvement Guide’ for Oxford Health Foundation Trust.
    • Creating a rich picture showing Solent NHS Foundation Trusts new vision.
    • Designing and creating an interactive on-line ‘7 Day Services Guide’ for Oxford University Hospitals NHS Foundation Trust.
    • Graphic recording a number of strategy and engagement events for both Oxford Health NHS Foundation Trust and Oxford University Hospitals NHS Foundation Trust.
    • Designing a graphically facilitated ‘Making Every Contact Count’ engagement session for Oxford Health NHS Foundation Trust.
    • Running a graphic skills workshop for the Oxford Health Improvement and Innovation Team.
    • Designing and creating an interactive on-line ‘Oxford Quality Improvement Toolkit’ for Oxford University Hospitals NHS Foundation Trust.

    The tools and approaches we’ve created all have a single goal: to engage people and provide them with the information they need in the most accessible, informative and relevant way possible. Using visual thinking principles in all of our work enables Crackerjack to achieve this goal.

    To find out more about how Crackerjack could help you engage and communicate with you people more effectively (whether you work in the NHS or in another sector), please contact us, call +44 (0)775 282 6227 or visit www.crackerjackvisualthinking.com