Tag: information

  • The important ART of conversation #communication #engagement

    Have you ever had one of those conversations that doesn’t seem to go anywhere? You may have been talking for a long time with the other people involved in your conversation but feel like none of you are really understanding what the other is trying to say.

    Sound familiar?

    Whilst most of the time this lack of understanding is frustrating, it doesn’t necessarily have immediate serious consequences for organisations. Time wasted, frustration and inefficiency are often the product of these type of unresolved conversations – not desirable but often not enough on their own to cause fatal damage to an organisation.

    However, imagine if this lack of understanding related to the vision of the organisation. People not being able to understand, discuss and share the organisations vision (its DNA) accurately and understand what they need to do to make the vision a reality could ultimately be fatal.

    The result of not understanding the organisations vision could include:

    • The wrong critical decisions being made.
    • Confusing messages being communicated to the public/customers.
    • Lack of engagement amongst employees.
    • Internal conflicts caused by differing views of what the organisations vision actually means and how it should be implemented.

    So, how can people be helped to have the right conversations to enable them to fully understand an organisations vision (or indeed any other important information that needs to be communicated consistently and accurately)?

    A visual representation of an organisations vision in the form of a rich picture provides a single-page engaging view of what can often be a complex story.

    solent-nhs-trust-vision-small2
    A rich picture created to communicate the vision of Solent NHS Trust

    By showing the various elements of the vision and how they relate to each other in the form of a rich picture provides the following benefits:

    • Images (combined with the economical use of key words and phrases) enable your brain to process information more effectively and make linkages between ideas and concepts more easily.

    • Rich pictures by their nature are engaging. Initially people want to look at the picture and then they start wanting to read the detail. Not necessarily what happens when people are presented with a large PowerPoint deck or a lengthy report!

    • Rich pictures are accessible to all people at all levels in an organisation. They are designed to work for everyone regardless of role, length of service or seniority.

    • People can gather around a picture together (whether it’s in the form of a large poster, displayed on screen or used in a virtual meeting) and discuss what they are seeing. This process enables people to check and challenge their own perceptions of what the rich picture is communicating as well as beginning conversations about what the vision means in reality for them as an individual/team/organisation.

    • The rich picture creates a new common way of discussing the organisations vision (e.g. “You know the bit of the vision represented by the rocket ship…” etc). It is not uncommon for people to go into meetings with a copy of a rich picture for reference during meetings or events!

    Of course, the whole process of using a rich picture needs to be well-managed and time needs to be made to allow people to review the rich picture both individually and as a team.

    IAT Vision 2016 Small
    A rich picture created for the Institute of Asphalt Technology

    It’s also important to remember that a rich picture is not just a one-hit wonder. The rich picture will continue to provide a valuable method of discussing an organisations vision for the lifetime of the vision itself. And if required, rich pictures can be updated easily to reflect changes as they happen.

    In summary, art (in the form of a rich picture) can play a hugely important role in helping organisations enable their people to understand, discuss and engage with their vision. This understanding, discussion and engagement with the organisational vision is critical. A well-designed rich picture could therefore be the artistic key to success for many organisations.

    To find out more about rich pictures and visual thinking, please contact us, call +44 (0)775 282 6227 or visit www.crackerjackvisualthinking.com

  • Let Crackerjack create a engaging visual record of your next meeting or event…

    CIPD Centenary Event 1.1

    Graphic recording is the live real-time creation of a large visual record of a meeting or event (such as the graphic recording created by Crackerjack at the CIPD Annual 2013 Meeting shown above).

    The power of graphic recording is in the fact the brain recalls information more effectively when stimulated with a visual image than simply words or lists. Graphic recording acts as aide memoir for those who attended the event and a guide to the meeting for those that weren’t there.

    To find out more and arrange for Crackerjack to graphic record at your next meeting or event, please call John Ashton on 0775 282 6227 or contact us here.

  • Post-It notes and Visual Thinking

    Many people will have experienced using Post-It notes to structure thoughts and ideas in meetings and training events. However, in many cases the Post-It notes simply have words/phrases on them resulting in them being, in effect, a moveable linear list. Research continues to show that linear lists are not the most effective way of helping your brain understand complex and diverse information.

    Visual Thinking encourages people to share their thoughts using pictures, diagrams, sketches and other visual techniques. This helps people:

    • see concepts more clearly
    • see the relationships between different ideas more easily
    • resolve problems more efficiently

    Crackerjack People Development can help you and your organisation harness the power of Visual Thinking by designing and facilitating visual meetings and events and helping your people develop Visual Thinking skills in your organisation.

    To find out more, please click here to contact us.