The Friday ‘Visual Thinking’ Challenge

Here’s a visual thinking challenge for you and your colleagues on a Friday afternoon: On one side of A4 paper, you have 3 minutes to draw (using only pictures) your organisations company strategy. Once you have completed the challenge, compare your drawing to your colleagues and discuss: – what analogies you’ve used and why? – […]

Small business owners – do you give yourself time to think about your business?

Small business owners out there – do you give yourself time to think about your business and where it’s going? Do you create the opportunity to step back and think about your business model, your customer experience and how you engage with your people? Do you get other business owners feedback about your business? If […]

People engagement a key driver in business success

Engagement (a persons involvement, commitment and satisfaction with an organisation) has been repeatedly shown to be one of the key drivers in: Staff performance Customer loyalty and spend Effective business partnerships Stakeholder support and buy-in Learn more… #PeopleEngagement

Influencing customers final purchasing decisions

When two organisations provide very similar products and services at very similar prices, it is the customers ‘experience’ of the organisation that has the greatest influence on their final purchasing decision. The customer experience is influenced by many factors that need to work together holistically to provide the best ‘customer experience’ possible. Reviewing whether your […]

Checking and challenging your business model

The importance of ensuring that your business model (whether new or existing) maximises the performance of your organisation can not be underestimated. Regularly checking and challenging your business model is an essential key organisational health-check tool. Learn more… #BusinessModel

‘Resilient Dynamism’ – the theme of Davos 2013

The World Economic Forum Annual Meeting 2013 is taking place this week in Davos, Switzerland. Its key theme this year is about creating ‘resilient dynamism’ – in other words helping organisations, governments and other body’s to create a positive and creative environment in which growth and development can happen within an evermore transformational, complex, challenging, competitive […]

Post-It notes and Visual Thinking

Many people will have experienced using Post-It notes to structure thoughts and ideas in meetings and training events. However, in many cases the Post-It notes simply have words/phrases on them resulting in them being, in effect, a moveable linear list. Research continues to show that linear lists are not the most effective way of helping […]

Lesson’s from a blizzard

As I write, I’m looking out from my office window into a raging blizzard. The tree’s and building’s I can normally see have all but disappeared, the snow flying past the window obscures my vision. However, if I half close my eyes and squint, I can actually see the outline of the building’s and tree’s […]

Crackerjack: the engagement, learning and creativity alchemists!

Crackerjack People Development is now a multi-disciplinary consultancy focussed on helping people and organisations perform to their maximum potential. We achieve this by offering a blended consultancy approach which incorporates the following disciplines: Learning and Development Designing and delivering pragmatic learning solutions that enable people to improve their performance in the workplace Visual Thinking Facilitating workshops and events […]