I was graphic recording at an large event yesterday where one of the key themes of the day centred around design thinking and its ability to drive innovative (and sometimes unexpected) solutions in organisations. Of particular interest to me was the use of visual thinking techniques including graphic visioning, graphic recording and sketching during the design thinking process (including developing customer/client ‘personas’ and during the ideation and prototyping phases of the process). Great to see visual thinking playing a key role in helping organisations innovate via the design thinking process!!! #designthinking #visualthinking #bizitalk #communication